Altair Knowledge Works Customer Success Program

Welcome to the Altair Family!

Our customer service, especially after a purchase, is critical to the satisfaction of our customers. To this end, we ask you to share with us your feedback at any time, whether positive or negative. We know there is always room for improvement, and we always strive to serve our customers better in any way.

In order to get started, we would like to introduce you to several of the resources to help you get the most out of our offering.

As a first step in your Altair journey, we’d like to offer you a free session with your customer success manager to help jump start your effort. Our dedicated Customer Success Team guides you through installation, support set up, product renewals, customer resources, and more. You can schedule additional free sessions as needed.
Schedule Customer Success Session

New Customer Success Program

New Customer Success Program

Sign up now to take advantage of our free session to get you up and running with our software.

Sign Up

Altair Support Portal

Altair Support Portal

Here you can download the latest product releases, access our new knowledge base, and engage with the Support team.

Go to Support Portal

Altair Community

Altair Community

Here you’ll find product videos and tutorials, user discussion forums and the latest information from Altair and our user community.

Visit Community

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