Realizing the promise of AI in Financial Services for exceptional customer experience

Today, delivering exceptional customer experience and gaining customer loyalty are the utmost requirements of financial institutes. This is fuelled by the increasing competition and ever-changing business environment. The next-generation banker requires a new and focused embrace of analytical technology stacks that support the analysis of large volumes of customer and transactional data.

Speakers:

Sumit Dutta - Chief Executive Officer-ASEAN Business Partner; Former CEO

Henry Rhoel R. Aguda, FICD - Senior Executive Vice President, CTOO and CTO, Union Bank of the Philippines

Nilo Cruz - Chief Strategic Advisor-Information Communication Industry; Former CIO - Development Bank of the Philippines